Marketing has always
been about reaching people. For years the method has been to use one sided
media to reach the customer. Television, radio, newspaper, magazines billboards
and mail flyers have the ability to reach many customers but are only one sided
activities. The potential customer reads, views, or hears the marketing and
then will either be influenced to start the purchase process or not. The company
doing the selling has limited influence beyond the potential customer’s
impression of what they saw. Worse the customer may never get the message due
to that ability to change channels, disregard the flyer or with the advent of
DVR’s just fast forwards. To help avoid
those shortcomings some companies are turning to brand ambassadors. “People love talking about things that make them
happy—including their favorite products and brands.”(Kotler, Gary
Armstrong and Philip p. 143). With a little training a person who is passionate
about a product can become a powerful tool to help market the product. The internet has had a huge impact on marketing
since it became publicly available; now with social media it can have an even
bigger impact. Brand ambassadors have
the ability to connect with a much larger audience than was previously possible.
Using social media, blogs and and their friends
the circle of influence can be huge. Another
use that social media has besides marketing products is the potential to find employees. There are numerous large job posting sites on
the internet from LinkedIn to Monster, but cost can be a factor. At the moment
“Facebook hires account for less than 1% of the total hires
companies are making, according to Jobs2Web, which helps
companies track the sources of candidates and hires.” (http://online.wsj.com/article/SB10001424053111903885604576490763)
Even though social media is having only a small impact on job posting
sites now the projection is for growth in this area for the foreseeable future.
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